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¤ This is our Story....
Accutel Conferencing Inc. is the latest innovation from the people who have been pioneering the conferencing industry for decades. You can be confident in our capabilities. We have the technology combined with full-featured services to ensure that, once you’ve met with us, you won’t ever want to meet anywhere else. Establishing a connection with Accutel Conferencing gives you access to the most advanced conferencing technology available today. Via internet or telephone, our team assures you of the highest possible quality of service in your conference. We also give you the highest level of connectability. This means that your conference call can be conducted at any time, with participants from anywhere in the world. Accutel Conferencing provides you with the highest quality equipment including state-of-the-art fibre optic installations and digital bridging technology. Our company's uniqueness is based on: - Reliability - A unique, reliable selection of products including web, telephone and video offerings
- Online Accessibility - Detailed online usage reports and electronic billing
- Account Hierarchy - Structure and segment your accounts by department/branch or partner
Our Customer Care Service Levels - Answer calls within 20 seconds or 80% lines answered in 20 seconds
- Maintain customer service levels in excess of 99.97%
- Email confirmation requests within 60 minutes of completion of booking
- Courier CD within 24 - 48hrs or Rush
- Email Transcriptions within 24 - 48hrs or Rush
- Deliver Participant Lists requests within 60 minutes of completion of call
Click here to download our Corporate brochure |